AWWA's Utility Management Standards are voluntary standards accredited by the American National Standards Institute. These standards are recognized worldwide and have been adopted by many utilities and organizations. The Utility Management Standards are intended to reinforce public confidence in utility performance by addressing common concerns including:
- Heightened stakeholder interest in utilities’ efficiency and effectiveness
- Raised government regulatory requirements
- Closer public scrutiny of water quality issues, particularly those relating to health
- Lesser budgets in order to reduce costs in both the public and private sectors without risk to quality
- Greater concern about the environment among consumers
The Utility Management Standards identify appropriate practices, procedures and behaviors that support the various attributes of an effectively managed utility, and they can substantially assist any size utility and its supported community moving toward improved sustainability. Conformance with these standards builds on the water profession’s long-standing commitment to safeguarding public health and supporting and strengthening communities. In the end, these standards establish uniform assessment procedures and promote public and regulatory acknowledgment of excellence. Take a look at the list below and see which standards are right for your organization.