Journal Guest: Limited access

Framing Transparency: Crafting the Utility Bill to Promote the Real Value of Water (PDF)

  • Author(s): Goetz, Melanie
  • Publications: Journal - American Water Works Association
  • Issue Date: August 2012
  • Volume / Number: 104, Number 8
  • Page(s): 70-72
  • DOI:
  • Product Number: JAW_0076387
Full Text: pdf

Non-Member Price: $30
Free Download -- a benefit for AWWA members (login required)


By carefully crafting line item descriptors, utilities can use the monthly water bill as a means of educating customers.

AWWA Members

Download the online article for free (login required).

Non Members

Select ADD TO CART to purchase the article (login required) or select JOIN AWWA and enjoy the benefits of membership, including accessing this article for free.

Advertise With Us