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Featured Webinars

Regulatory Update

December 2, 2015, 11:00 a.m. - 12:30 p.m. MTN

This webinar will address both ongoing and future regulatory actions that could potentially impact water systems. The ten regulatory actions from 2015 will be summarized, and these actions range from the Draft Fourth Contaminant Candidate List (CCL4) to the final recommended fluoride level from the Department of Health and Human Services (HHS) to the final rules defining the Waters of the U.S. and the Clean Power Plan. The four regulatory actions expected to be published in 2016 will discussed, as well as how the ongoing regulatory delays are creating challenges for water systems in planning for future treatment plant upgrades and/or expansions.

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Water Main Rehab: How to Get More Work Done with Less Money and Disruption

January 21, 2016, 11:00 a.m. - 12:30 p.m. MTN

Water-main rehabilitation offers cost, social, and environmental advantages over conventional open-trench construction.  Webinar participants will learn how water mains are rehabilitated and what factors to consider in choosing a method.

This webinar provides a basic introduction to several common methods of water-main rehabilitation for those who are unfamiliar with main rehabbing methods. It is geared to utilities who have not used any method of main rehabilitation or for younger staff who need to learn about main rehabbing. 

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Drinking Water Contamination: Lessons Learned from Operational Upsets and Failures

January 27, 2016, 11:00 a.m. - 12:30 p.m.

Most operators and frontline managers won’t experience a true disaster event in which consumers become ill. However, most will experience upsets and problems that need to be managed wisely to prevent greater problems from occurring. Learning about others’ failures during disasters is effective for learning to recognize trouble before it gets out of hand at one’s own facility. The better frontline personnel know the vulnerabilities of their systems, the better equipped they will be to avoid trouble. This webinar will provide summaries of case studies drawn from the 2014 AWWA book Ensuring Safe Drinking Water – Learning From Frontline Experience With Contamination, presented by Steve Hrudey, co-author of the book, Brian Jobb, training manager of the Walkerton Clean Water Centre, and Ian Douglas, water quality engineer, City of Ottawa, who provide a mix of perspectives. The webinar will give the audience insight concerning case studies that can be used to engage operational personnel in meaningful discussions on what can go wrong at one’s own plant. The presenters’ experience in giving workshops in Canada, Australia, and at ACE14 in Boston with these materials has shown the materials’ effectiveness in stimulating focused discussions among operators and managers, leading to practical changes in preparation and operations.

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purchase a webinar

  1. View the full upcoming webinar schedule.
  2. After you have identified which webinar you would like to attend, determine if you are viewing as an individual or group. If viewing as an individual, click on “add to cart.” If viewing as a group, select the upgrade option and click on “add to cart.”
  3. Upon receiving your AWWA confirmation email you will need to register with GoToWebinar by following the email instructions.
  4. You must register with GoToWebinar by 8:45 a.m. MT the day of the webinar in order to receive access.
  5. When you register with GoToWebinar, you will be required to enter the AWWA order number in the order field. The order number appears in your confirmation email at the top of the form.
  6. Once you register with GoToWebinar, you will receive automatic approval to the webinar.
NOTE: If you are not the individual viewing the webinar, it is your responsibility to forward the order confirmation and the hand-out link to the viewer. Your access link to the webinar may be denied if you enter incorrect information in the order number field.

Call us
Register through Customer Service at 1.800.926.7337 (Option 1). Phone registration is accepted until 8:45 a.m. MT on the day of the live webinar. 

If you have payment or registration questions or you have not received payment confirmation of your registration, email AWWA Customer Service or call 800.926.7337 (Option 1) or, if outside the United States and Canada, 303.794.7711 (Option 0).

If you have questions or issues with the archive, please contact Sue Bach.

Webinars are priced by individual and group rates.

A group registration fee allows multiple viewers to access the webinar via one computer log-in. All participants should assemble in one meeting room to hear and view the webinar (via one computer and a computer projection system). The group registration option does not permit you to have multiple log-ins. If your organization has multiple locations, each location will require a separate registration.
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AWWA Members
Student Registration – $25
Individual Registration (1 individual) – $75
Group Registration (2 or more people) – $255
Full Year Individual Bundle (1 individual) - $900
Full Year Group Bundle (2 or more people) - $2400

Student Registration – $120
Individual Registration (1 individual) – $120
Group Registration (2 or more people) – $370
Full Year Individual Bundle (1 individual) - $1500
Full Year Group Bundle (2 or more people) - $3750

Cancellation Policy
When you purchase a license you are automatically entitled to view the archived webinar for 30 days, so don't worry if you can't make the broadcast date. If you would like to cancel your purchase entirely, AWWA offers a partial refund on advance cancellations.

If you have a conflict and are unable to view the webinar on the date scheduled, the purchase of a site or single registration allows you to view an archived version of the webinar for up to 30 days following the broadcast date. However, if you still wish to cancel your registration in advance of the webinar, you will be entitled to a partial refund according to the following schedule.

If canceled
  • Three business days or more prior to the webinar date - 75% refund
  • Two business days through the webinar broadcast start time – no refund
  • Any time after the webinar broadcast – no refund
All cancellations must be in writing and must include:
  • Name of registrant
  • Membership number (if applicable)
  • Email address
Mail or fax your cancellation request to AWWA Customer Service at 303.347.0804. Questions? Call 1.800.926.7337 (Option 1)
AWWA utilizes the GoToWebinar platform. A webinar participant will need to review the GoToWebinar System Requirements prior to the webinar day to ensure smooth viewing.


For information regarding distance learning, please contact the Conferences and Education group.