Featured Webinars

Distribution System Management: Lead Service Line Replacement - Learning From Proactive Utility Initiatives

October 26,  2016, 11:00 a.m. - 12:30 p.m. MT

This webinar is one of three in an Opflow distribution system management series and focuses on lead service line management strategies. The crisis in Flint, Mich., has catapulted the issue of lead in drinking water into the national regulatory and media spotlight. To protect public health, many proactive utilities are developing or revising their lead service line replacement initiatives. Yet, effective lead service line management is exceptionally complex, requiring a collaborative community-based approach as well as significant financial resources and time. This webinar features three utility case studies to shed light on and highlight successful lead service line management. Best practices and techniques will be offered for replacing lead services lines as well as strategies for communicating with customers.

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New Capital Providers for Water Infrastructure Funding

November 9, 2016, 11:00 a.m. - 12:30 p.m. MT

This webinar will provide a summary of new and emerging capital financing alternatives for the water industry, including public–private partnerships, various new bond alternatives (e.g., green bonds, century bonds, catastrophe bonds, tax exempt facility private activity bonds), and government-sponsored programs, such as WIFIA and the Build America Investment Initiative. The applicable uses, advantages, and limitations of these financing alternatives will be discussed with case studies provided. The webinar will help water utility managers assess these financing options’ suitability for their organizations.

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Election 2016

November 15, 2016, 11:00 a.m. - 12:00 p.m. MT

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purchase a webinar

  1. View the full upcoming webinar schedule.
  2. After you have identified which webinar you would like to attend, determine if you are viewing as an individual or group. If viewing as an individual, click on “add to cart.” If viewing as a group, select the upgrade option and click on “add to cart.”
  3. Upon receiving your AWWA confirmation email you will need to register with GoToWebinar by following the email instructions.
  4. You must register with GoToWebinar by 8:45 a.m. MT the day of the webinar in order to receive access.
  5. When you register with GoToWebinar, you will be required to enter the AWWA order number in the order field. The order number appears in your confirmation email at the top of the form.
  6. Once you register with GoToWebinar, you will receive automatic approval to the webinar.
NOTE: If you are not the individual viewing the webinar, it is your responsibility to forward the order confirmation and the hand-out link to the viewer. Your access link to the webinar may be denied if you enter incorrect information in the order number field.

Call us
Register through Customer Service at 1.800.926.7337 (Option 1). Phone registration is accepted until 8:45 a.m. MT on the day of the live webinar. 

If you have payment or registration questions or you have not received payment confirmation of your registration, email AWWA Customer Service or call 800.926.7337 (Option 1) or, if outside the United States and Canada, 303.794.7711 (Option 0).

If you have questions or issues with the archive, please contact Education Services.

Webinars are priced by individual and group rates.

A group registration fee allows multiple viewers to access the webinar via one computer log-in. All participants should assemble in one meeting room to hear and view the webinar (via one computer and a computer projection system). The group registration option does not permit you to have multiple log-ins. If your organization has multiple locations, each location will require a separate registration.
Earn CEUs or PDHs with AWWA webinars!
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AWWA Members
Student Registration – $25
Individual Registration (1 individual) – $75
Group Registration (2 or more people) – $255
Full Year Individual Bundle (1 individual) - $900
Full Year Group Bundle (2 or more people) - $2400

Student Registration – $120
Individual Registration (1 individual) – $120
Group Registration (2 or more people) – $370
Full Year Individual Bundle (1 individual) - $1500
Full Year Group Bundle (2 or more people) - $3750

Cancellation Policy
When you purchase a license you are automatically entitled to view the archived webinar for 30 days, so don't worry if you can't make the broadcast date. If you would like to cancel your purchase entirely, AWWA offers a partial refund on advance cancellations.

If you have a conflict and are unable to view the webinar on the date scheduled, the purchase of a site or single registration allows you to view an archived version of the webinar for up to 30 days following the broadcast date. However, if you still wish to cancel your registration in advance of the webinar, you will be entitled to a partial refund according to the following schedule.

If canceled
  • Three business days or more prior to the webinar date - 75% refund
  • Two business days through the webinar broadcast start time – no refund
  • Any time after the webinar broadcast – no refund
All cancellations must be in writing and must include:
  • Name of registrant
  • Membership number (if applicable)
  • Email address
Mail or fax your cancellation request to AWWA Customer Service at 303.347.0804. Questions? Call 1.800.926.7337 (Option 1)
AWWA utilizes the GoToWebinar platform. A webinar participant will need to review the GoToWebinar System Requirements prior to the webinar day to ensure smooth viewing.


For information regarding distance learning, please contact the Conferences and Education group.