Featured Webinars

Distribution System Management: Water Quality Monitoring and Response - Best Practices from Partnership for Safe Water Utilities

December 7, 2016, 11:00 a.m.-12:30 p.m. MT

This webinar is one of three in an Opflow distribution system management series and focuses on optimizing distribution system water quality monitoring and response. Water quality monitoring is critical to understanding distribution system operations and performance. Use of appropriate water quality monitoring practices helps utility staff make operational adjustments and work toward achieving optimization. Distribution systems optimized with respect to water quality monitoring establish comprehensive monitoring plans and procedures, set performance goals for key distribution system parameters, and respond appropriately to distribution system water quality changes. The Partnership for Safe Water’s distribution system optimization program emphasizes use of proactive water quality monitoring to assess performance and help maintain water quality integrity throughout the distribution system. The webinar presents an overview of the importance of water quality monitoring for distribution system optimization and features case studies of Partnership for Safe Water subscriber utilities that highlight best practices for water quality monitoring and response. 

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Regulatory Update

December 14, 2016, 11:00 a.m.-12:00 p.m. MT

In this webinar, federal regulatory actions released in 2016 that could impact water and wastewater systems will be summarized, with an emphasis on what systems could be doing now to be better prepared.  Expected regulatory actions in 2017 and 2018 will also be presented.

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Emerging Legal Issues: A Lead & Legionella Trend

December 15, 2016, 9:30 a.m.-11:00 a.m. MT

The purpose of this webinar is to alert general managers at water utilities, c-suite members, and their general counsel (lawyers, attorneys, barristers and solicitors) to growing trends in tort litigation in areas related to lead and Legionella. Although these issues can stem from problems on private premises, personal injury lawyers are bringing suits alleging that utilities are responsible for water consumers’ exposure to harmful contaminants. The webinar will feature an introductory overview from Tracy Mehan, AWWA Executive Director of Government Affairs in the AWWA Washington, D.C., office, followed by presentations from two law firms that defend drinking water utilities in litigation brought over lead and Legionella issues.  Beveridge and Diamond will offer 30 minutes on lead litigation and related litigation issues, including successful defenses, and Goldberg Segalla will offer 30 minutes on defense of Legionella-related claims.   Mr. Mehan will moderate a question and answer session to round-out the 90-minute webinar.

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purchase a webinar

  1. View the full upcoming webinar schedule.
  2. After you have identified which webinar you would like to attend, determine if you are viewing as an individual or group. If viewing as an individual, click on “add to cart.” If viewing as a group, select the upgrade option and click on “add to cart.”
  3. Upon receiving your AWWA confirmation email you will need to register with GoToWebinar by following the email instructions.
  4. You must register with GoToWebinar by 8:45 a.m. MT the day of the webinar in order to receive access.
  5. When you register with GoToWebinar, you will be required to enter the AWWA order number in the order field. The order number appears in your confirmation email at the top of the form.
  6. Once you register with GoToWebinar, you will receive automatic approval to the webinar.
NOTE: If you are not the individual viewing the webinar, it is your responsibility to forward the order confirmation and the hand-out link to the viewer. Your access link to the webinar may be denied if you enter incorrect information in the order number field.

Call us
Register through Customer Service at 1.800.926.7337 (Option 1). Phone registration is accepted until 8:45 a.m. MT on the day of the live webinar. 

If you have payment or registration questions or you have not received payment confirmation of your registration, email AWWA Customer Service or call 800.926.7337 (Option 1) or, if outside the United States and Canada, 303.794.7711 (Option 0).

If you have questions or issues with the archive, please contact Education Services.

Webinars are priced by individual and group rates.

A group registration fee allows multiple viewers to access the webinar via one computer log-in. All participants should assemble in one meeting room to hear and view the webinar (via one computer and a computer projection system). The group registration option does not permit you to have multiple log-ins. If your organization has multiple locations, each location will require a separate registration.
Earn CEUs or PDHs with AWWA webinars!
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AWWA Members
Student Registration – $25
Individual Registration (1 individual) – $75
Group Registration (2 or more people) – $255
Full Year Individual Bundle (1 individual) - $900
Full Year Group Bundle (2 or more people) - $2400

Student Registration – $120
Individual Registration (1 individual) – $120
Group Registration (2 or more people) – $370
Full Year Individual Bundle (1 individual) - $1500
Full Year Group Bundle (2 or more people) - $3750

Cancellation Policy
When you purchase a license you are automatically entitled to view the archived webinar for 30 days, so don't worry if you can't make the broadcast date. If you would like to cancel your purchase entirely, AWWA offers a partial refund on advance cancellations.

If you have a conflict and are unable to view the webinar on the date scheduled, the purchase of a site or single registration allows you to view an archived version of the webinar for up to 30 days following the broadcast date. However, if you still wish to cancel your registration in advance of the webinar, you will be entitled to a partial refund according to the following schedule.

If canceled
  • Three business days or more prior to the webinar date - 75% refund
  • Two business days through the webinar broadcast start time – no refund
  • Any time after the webinar broadcast – no refund
All cancellations must be in writing and must include:
  • Name of registrant
  • Membership number (if applicable)
  • Email address
Mail or fax your cancellation request to AWWA Customer Service at 303.347.0804. Questions? Call 1.800.926.7337 (Option 1)
AWWA utilizes the GoToWebinar platform. A webinar participant will need to review the GoToWebinar System Requirements prior to the webinar day to ensure smooth viewing.


For information regarding distance learning, please contact the Conferences and Education group.