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Featured Webinars

Mixing to Improve Tank & System Water Quality

October 7, 2015, 11:00 a.m. - 12:30 p.m. MTN

This webinar will present two keys to improving water quality in storage tanks and distribution systems: (1) volume turnover to minimize water age, and (2) mixing to avoid short-circuiting. Subjects included will be turnover, water age, chlorine residual, and disinfection by-product calculations to show improvement in water quality through reducing water age. Best practices will be covered to tell how tanks and distribution systems can be operated to maximize turnover. Computational fluid dynamics (CFD) models and 3D Laser-Induced Fluorescence (3DLIF) scale models will be used to illustrate mixing and how it is affected by tank style, inlet and outlet pipe configuration, inlet momentum, and temperature differences between source and tank water. Water quality monitoring studies will portray the effect of water age and how mixed and “unmixed” tanks affect water quality. Both passive and active mixing systems will be discussed.

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How Do I Monitor My Distribution System - and Why?

October 28, 2015, 11:00 a.m. - 12:30 p.m. MTN

“You can’t manage what you don’t monitor”, an adage first attributed to Lord Kelvin applies to practically everything including water distribution and wastewater collection networks. Water utilities do a great job of producing good quality water at the plant, but need to maintain that quality throughout the distribution system. Monitoring the water distribution and wastewater collection system infrastructure has been traditionally difficult and expensive. Fortunately technology is coming to the rescue making it possible to monitor remote water distribution and wastewater collection systems assets economically and conveniently. The converging technologies of ubiquitous m2m cellular communications, low power robustly packaged RTUs, Internet networking and powerful new software analytics are emerging to provide utility operators the ability to visualize their system; 24/7. Today this can be performed in all weather conditions with minimal manpower. If you can monitor your system, you can better manage it.

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Water Treatment for Manganese: Separate Fact from Fiction

October 29, 2015, 11:00 a.m. - 12:30 p.m. MTN

Removal of manganese (Mn) is a common treatment objective for surface and groundwater treatment utilities. Yet, there are many misconceptions regarding Mn in drinking water, centering around  (a) appropriate finished water Mn concentrations to protect against aesthetic issues; (b) multiple sources of Mn that must be addressed during treatment; and (c) effectiveness of various treatment technologies for controlling Mn. The webinar’s objective is to present in a clear and concise fashion key features of Mn and its removal during drinking water treatment that all utilities should be aware of. The webinar will address various available information sources, emphasizing the Water Research Foundation document Guidance for the Treatment of Manganese that utilities can use to raise their ability to address Mn concerns.  

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Assess Water Use Behavior to Manage Demand

November 4, 2015, 11:00 a.m. - 12:30 p.m. MTN

Water utilities have always considered encouragement of water conservation an important objective.   Often, though, they implement conservation programs with limited or no information on how consumers will respond to specific measures. This webinar presents an overview of the latest approaches for assessing and identifying water-use behavioral responses to water-demand management strategies. Attendees will learn about advanced customer survey approaches and assessment techniques, such as choice modeling and spatial preference mapping, and how water-use behavior figures in forming demand-response policies for mitigating climate change effects. The webinar’s information can benefit municipalities and water utilities in designing more effective demand-management programs and in assessing performance of established programs, including the effects of financial incentives and customer rebates.

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purchase a webinar

  1. View the full upcoming webinar schedule.
  2. After you have identified which webinar you would like to attend, determine if you are viewing as an individual or group. If viewing as an individual, click on “add to cart.” If viewing as a group, select the upgrade option and click on “add to cart.”
  3. Upon receiving your AWWA confirmation email you will need to register with GoToWebinar by following the email instructions.
  4. You must register with GoToWebinar by 8:45 a.m. MT the day of the webinar in order to receive access.
  5. When you register with GoToWebinar, you will be required to enter the AWWA order number in the order field. The order number appears in your confirmation email at the top of the form.
  6. Once you register with GoToWebinar, you will receive automatic approval to the webinar.
NOTE: If you are not the individual viewing the webinar, it is your responsibility to forward the order confirmation and the hand-out link to the viewer. Your access link to the webinar may be denied if you enter incorrect information in the order number field.

Call us
Register through Customer Service at 1.800.926.7337 (Option 1). Phone registration is accepted until 8:45 a.m. MT on the day of the live webinar. 

If you have payment or registration questions or you have not received payment confirmation of your registration, email AWWA Customer Service or call 800.926.7337 (Option 1) or, if outside the United States and Canada, 303.794.7711 (Option 0).

If you have questions or issues with the archive, please contact Sue Bach.

Webinars are priced by individual and group rates.

A group registration fee allows multiple viewers to access the webinar via one computer log-in. All participants should assemble in one meeting room to hear and view the webinar (via one computer and a computer projection system). The group registration option does not permit you to have multiple log-ins. If your organization has multiple locations, each location will require a separate registration.
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AWWA Members
Student Registration – $25
Individual Registration (1 individual) – $75
Group Registration (2 or more people) – $255
Full Year Individual Bundle (1 individual) - $900
Full Year Group Bundle (2 or more people) - $2400

Student Registration – $120
Individual Registration (1 individual) – $120
Group Registration (2 or more people) – $370
Full Year Individual Bundle (1 individual) - $1500
Full Year Group Bundle (2 or more people) - $3750

Cancellation Policy
When you purchase a license you are automatically entitled to view the archived webinar for 30 days, so don't worry if you can't make the broadcast date. If you would like to cancel your purchase entirely, AWWA offers a partial refund on advance cancellations.

If you have a conflict and are unable to view the webinar on the date scheduled, the purchase of a site or single registration allows you to view an archived version of the webinar for up to 30 days following the broadcast date. However, if you still wish to cancel your registration in advance of the webinar, you will be entitled to a partial refund according to the following schedule.

If canceled
  • Three business days or more prior to the webinar date - 75% refund
  • Two business days through the webinar broadcast start time – no refund
  • Any time after the webinar broadcast – no refund
All cancellations must be in writing and must include:
  • Name of registrant
  • Membership number (if applicable)
  • Email address
Mail or fax your cancellation request to AWWA Customer Service at 303.347.0804. Questions? Call 1.800.926.7337 (Option 1)
AWWA utilizes the GoToWebinar platform. A webinar participant will need to review the GoToWebinar System Requirements prior to the webinar day to ensure smooth viewing.


For information regarding distance learning, please contact the Conferences and Education group.