Member viewing webinars

Featured Webinars


February 9, 2016, 11:00 a.m. - 12:30 p.m. MT

This complimentary webinar is sponsored by HomeServe

America’s political environment has an ever-changing effect on policies and actions undertaken to address public-sector issues. As candidates pursue their political agendas to compete for votes, the country’s institutions anxiously await the outcomes to determine what effect the newly elected officials may have on organizations’ abilities to achieve their objectives.   

The absorbing discussion in this webinar, facilitated by HomeServe USA, features former New York City Mayor Rudy Giuliani and a panel of renowned water industry experts who address what potential implications the upcoming presidential elections may have on addressing the ever-growing problem of failing water infrastructure in the US.  This nonpartisan, pragmatic approach to this important issue promises to be thought-provoking and insightful.

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Water Loss Control: Regulations, Resources, and Tools for Managing Non-Revenue Water

February 10, 2016, 11:00 a.m. - 12:30 p.m. MT

This webinar is the first of a two-part series on water loss control in 2016. Part one will give a “state of the states” overview of what is going on in all things related to water loss control, including the regulatory landscape, why water loss control is now a forefront topic for utilities, as well as tools and references available for water loss control management. Part two will be more hands-on, providing training on how to complete a water audit using AWWA’s Free Water Audit Software and the M36 manual. 

The main goal of this webinar will be to highlight key developments from the Water Loss Control Committee as of mid-2016, including the anticipated fourth edition of the M36 manual, practical guidance for utilities on strategic business planning for water loss reductions, and a review of how adoption of these tools and practices is spreading across North America. The webinar will provide an effective look at what’s in the Water Loss toolbox for AWWA members in 2016. 

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Standing Out - What Professional Certification Means to You


March 2, 2016, 11:00 a.m. - 12:30 p.m. MT

This webinar is complimentary for AWWA members!

Finding the right candidates for employment can be tough for any utility; so can landing an operations dream job for an operator. The Professional Operator (PO) certification and designation program offered by ABC’s Certification Commission for Environmental Professionals (C2EP) constitutes a great new way for utility managers to seek out qualified candidates. By highlighting the considerable knowledge, experience, and skills required to earn a PO certification, Professional Operators set themselves apart from the competition as vanguards of environmental protection, public health, and safety. The PO certification and designation improves utility managers’ ability to identify, recruit, and retain qualified, competent operations professionals and provides utilities with a wider pool of talent from which to recruit. ABC staff and utility leaders will present how this new program can serve as a great opportunity for operators and utilities alike!

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purchase a webinar

  1. View the full upcoming webinar schedule.
  2. After you have identified which webinar you would like to attend, determine if you are viewing as an individual or group. If viewing as an individual, click on “add to cart.” If viewing as a group, select the upgrade option and click on “add to cart.”
  3. Upon receiving your AWWA confirmation email you will need to register with GoToWebinar by following the email instructions.
  4. You must register with GoToWebinar by 8:45 a.m. MT the day of the webinar in order to receive access.
  5. When you register with GoToWebinar, you will be required to enter the AWWA order number in the order field. The order number appears in your confirmation email at the top of the form.
  6. Once you register with GoToWebinar, you will receive automatic approval to the webinar.
NOTE: If you are not the individual viewing the webinar, it is your responsibility to forward the order confirmation and the hand-out link to the viewer. Your access link to the webinar may be denied if you enter incorrect information in the order number field.

Call us
Register through Customer Service at 1.800.926.7337 (Option 1). Phone registration is accepted until 8:45 a.m. MT on the day of the live webinar. 

If you have payment or registration questions or you have not received payment confirmation of your registration, email AWWA Customer Service or call 800.926.7337 (Option 1) or, if outside the United States and Canada, 303.794.7711 (Option 0).

If you have questions or issues with the archive, please contact Sue Bach.

Webinars are priced by individual and group rates.

A group registration fee allows multiple viewers to access the webinar via one computer log-in. All participants should assemble in one meeting room to hear and view the webinar (via one computer and a computer projection system). The group registration option does not permit you to have multiple log-ins. If your organization has multiple locations, each location will require a separate registration.
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AWWA Members
Student Registration – $25
Individual Registration (1 individual) – $75
Group Registration (2 or more people) – $255
Full Year Individual Bundle (1 individual) - $900
Full Year Group Bundle (2 or more people) - $2400

Student Registration – $120
Individual Registration (1 individual) – $120
Group Registration (2 or more people) – $370
Full Year Individual Bundle (1 individual) - $1500
Full Year Group Bundle (2 or more people) - $3750

Cancellation Policy
When you purchase a license you are automatically entitled to view the archived webinar for 30 days, so don't worry if you can't make the broadcast date. If you would like to cancel your purchase entirely, AWWA offers a partial refund on advance cancellations.

If you have a conflict and are unable to view the webinar on the date scheduled, the purchase of a site or single registration allows you to view an archived version of the webinar for up to 30 days following the broadcast date. However, if you still wish to cancel your registration in advance of the webinar, you will be entitled to a partial refund according to the following schedule.

If canceled
  • Three business days or more prior to the webinar date - 75% refund
  • Two business days through the webinar broadcast start time – no refund
  • Any time after the webinar broadcast – no refund
All cancellations must be in writing and must include:
  • Name of registrant
  • Membership number (if applicable)
  • Email address
Mail or fax your cancellation request to AWWA Customer Service at 303.347.0804. Questions? Call 1.800.926.7337 (Option 1)
AWWA utilizes the GoToWebinar platform. A webinar participant will need to review the GoToWebinar System Requirements prior to the webinar day to ensure smooth viewing.


For information regarding distance learning, please contact the Conferences and Education group.