QualServe

QualServe is built by utilities for utilities, and provides you with a process or a "pathway" to lead your utility to three very important results:

• Improved Public Health Protection 
• Improved Operations and More Effective Use of Resources 
• Increased Public Confidence and Support

QualServe is a low risk/high reward way to identify both the strengths and opportunities to improve that exist at your utility.

QualServe provides an opportunity to use proven tools and to craft an "agenda for improvement" that is unique to your situation and needs.

Also read the QualServe Fact Sheet!

WHAT ARE THE COMPONENTS AND WHAT DO THEY INCLUDE?

Where to start? -- QualServe Readiness Assessment - Click this link to get started! 

A quick survey of your management team to assess your readiness to participate in continual improvement and identify which component(s) meet your needs.

Inside View -- QualServe Self-Assessment - Learn from yourself

A survey of your employees to gauge their opinions and get their buy in and support for improvements.

Outside View -- QualServe Peer Review - Learn from your peers

An on-site visit and a "no strings attached" evaluation conducted by a volunteer team of your peers from other utilities.

Global View -- QualServe Benchmarking - Grow with knowledge from others

Contact us for your FREE survey and get a detailed report with how you compare to the aggregate of all others who took the survey during the year.

Compare your performance to other utilities and learn from their experiences.