Professional and Technical Resources

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The members, volunteers, and staff of the American Water Works Association collectively represent the international focus of knowledge available in the water profession. From science and engineering to operations and maintenance, AWWA's more than 5,000 volunteers have the expertise and answers. This section of awwa.org makes this intelligence readily available to you just a click or two away!

AWWA launches Customer Service Community

AWWA launched its new online Customer Service Community Dec. 12. It is the second in AWWA’s series of communities of interest. The Conservation Community was launched earlier this year. AWWA members and parties outside the association can use these platform as robust interfaces for networking and exchanging ideas. The community web pages are dedicated to resources such as news, research, forums, products, tools, and events. Read more >

More Professional and Technical Resources:

• AWWA Standards and Manuals of Practice.
• AWWA's popular Career Center and the companion Work For Water program.
• Resources to support Sustainable Water Utilities. 
• Water efficiency resources at the WaterWiser clearinghouse.
• Operator Assistance resources.
• Critical information for Small Systems, including the free capacity assessment tool.
• Water utility survey reports.
• Extensive utility management programs and resources, including QualServe, Benchmarking, and Effective Utility Management.
• Partnership for Safe Water programs covering treatment and distribution practices. 
• AWWA Technical & Educational Council resources.

And get involved! Collective knowledge depends on our volunteers!