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 Volume 102 Number 1
January 2010
ISSN 1551-8833
FEATURE ARTICLESImprovement through performance measurementMarc P. Walch, Rishi Immanni, Seth W. Garrison, and Jacqueline Torbert Seeking to boost performance, the Orange County Utilities Department in Orlando, Fla., implemented its version of the US Environmental Protection Agency's capacity, management, operations, and maintenance program for its water division. How effective is utility leadership? Richard L. Gerstberger and Karen A. Gromala Successful organizational change is dependent on effective leadership but what are the behaviors of leaders, and utility leaders in particular, that lead to success? Linking asset management with sustainability: Views from the Australian sector David Marlow, David Beale, and Stewart Burn Asset management should be a key vehicle for delivering the sustainability goals of water utilities because assets are intimately linked with the delivery of triple-bottom-line outputs. Cross-sector emergency planning for water providers and healthcare facilities Gregory Welter, Steve Bieber, Heidi Bonnaffon, Nicholas DeGuida, and Myra Socher Water providers and healthcare facilities must work together to develop effective emergency plans to sustain hospital functions when water supplies are disrupted. Methods for evaluating water distribution network early warning systems Dan Kroll and Karl King This article proposes standard criteria for the coverage, operational, and performance characteristics of early warning systems and describes a methodology for mathematically evaluating these systems using a modified receiver operating characteristic curve widely used by the military. Ozone-contactor flow visualization and quantification using three-dimensional laser-induced fluorescence Dooil Kim, Semih Nemlioglu, Philip J.W. Roberts, and Jae-Hong Kim The technique developed in this study is a new tool for water system's use in designing and optimizing ozone contactors to achieve regulatory compliance and is also expected to be useful when evaluating, optimizing, and designing other disinfection reactors, including chlorine contactors and ultraviolet reactors. The Water Library® — Journal articles now free to AWWA members! Submission and Peer Review System
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