Conference NewsRegistration is open! Register online or download the registration form under Conference Quick Links at right. Register by February 19 for discounted registration rates! Program OverviewCustomer service and technology represent increasingly related and interdependent topics in the changing landscape of the water industry. You are invited to submit abstracts for the joint conference that brings these topics together in one place and one time—AWWA Customer Service and AWWA/WEF Information Management & Technology Conference and Exposition. This event is the water industry’s source for learning about the most up-to-date customer service and information management and technology methods and techniques. Topics include but are not limited to - AM/FM/GIS
- Administrative Systems
- Automated Meter Reading
- Benchmarking Methods, Tools, and Results
- Business Intelligence (Data Warehousing, Integration, and Corporate Reporting)
- Customer Information Systems
- Distribution Systems Network Modeling (Quantity, Quality, Design)
- Integration of Computer Systems
- Mobile Resource Management (MRM)
- Supervisory Control and Data Acquisition (SCADA)
- Systems Sharing
- Telecommunications
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